Answers to help you choose your Clairabord.
Collections, messages, delivery and help: find useful information before ordering.
Choosing
Which collection should I choose?
Origine brings together the first illustrations. Éclat offers 16 new characters. Compare the collections.
Will the sticker arrive in the website's language?
The shop language and the sticker text are two separate choices. Check the model's options. On Éclat, check both messages and the illustration for your chosen character and language in the preview. View languages and messages.
Ordering
What should I check before adding to the cart?
The character, language, displayed messages, quantity and price. If you have a question about a model or message, contact us before ordering.
How much does shipping cost?
Costs and the total are shown before payment, based on your order and destination. Read the shipping information.
Delivery
How should I understand the time estimates?
Preparation happens before dispatch. Transit begins afterwards. These refer to different stages. Read the delivery guide. If you need it by a specific date, check with us before ordering.
Application
Where can I find instructions?
Follow the instructions supplied with your order. Our video tutorial shows a Clairabord Origine. A question about your surface or model? Contact us.
Getting help
What should I do if I have a question or need a return?
Read the refund policy and contact us with your order number if you have one. We generally reply within 48 working hours.